People, of all kinds, are what inspires Casandra to work so hard. She has always been drawn to service industries where she gets to work directly with clients and serve them in some meaningful way. She and her family moved to Austin when she was very young. After graduation, though her family had moved back to the Rio Grande Valley, Casandra decided to stay. She had a young family and Austin was home. She started her professional career in cosmetology and there was a definite reward in helping clients feel happy, renewed and good about themselves. After ten years in the business, she chose to be a stay at home mom with her youngest. When it was time to get back into the job market, she found her calling in the medical field managing an office and helping patients navigate the ins and outs of insurance. “People get stressed out,” she says, “I enjoy helping them understand their coverage. It’s very confusing to most people. I strive to give them one less thing to worry about.”
Now, Casandra and her husband are “empty nesters” and get to enjoy 3 precious grandchildren. “It’s always been my dream to get into real estate,” she said. “We loved our agent and I knew right away that I’d someday help people find and own their own homes.” The timing was right. “My husband, always supportive, said, ‘Go for it!’, so here I am,” she smiles.
Integrity, honesty and serving the client’s needs are where Casandra shines. She definitely uses all of her people and professional skills in real estate. She’s always believed that the cover of a book rarely shows what’s inside. “You’re so often proved wrong when you judge people. I enjoy finding out who people are and what their needs are. I want to be sure that I serve them in the best possible way.”
The customer service aspect of real estate is always first and foremost prompting clients to say things like, “She communicated frequently, effectively and was available when I needed her. She gave me multiple ways to reach her and found the perfect property for me.” Communication and explaining the process of home buying and selling comes naturally. And, because she’s bilingual, she gets to work with a variety of clients, from all walks of life and all over the Austin area. One of her happiest real estate moments was helping a family find adequate housing after the devastating floods.
When Casandra is not working, you’ll likely find her at sporting events. She and her husband follow Cowboy football and several UT sports. They love long road trips, and driving around with the top off the Jeep. They serve at their church and volunteer.